1. What is the standard lead time for orders?
Usually, products are ready within 3-7 working days. Larger quantities or customized orders may require negotiation.
2. How do you guarantee the quality of the equipment?
We provide a pre-production sample before mass production and conduct a strict final inspection before shipment.
3. What products can I purchase from your catalog?
Our range includes Biosafety Cabinets, Centrifuges, Chemistry Analyzers, Incubators, Refrigerators, Autoclaves, and various other laboratory instruments.
4. What makes your service different from other suppliers?
We specialize in medical and laboratory equipment with extensive workshop facilities and global offices to ensure local technical support.
5. What payment and delivery terms are accepted?
Delivery: FOB, CFR, CIF, EXW, DDP. Payment Currency: USD, EUR, JPY, CNY, etc. Payment Type: T/T, L/C, Credit Card, PayPal.
6. Is overseas technical support available?
Yes, we provide training for installation and use, and technical support is available globally through our service networks.