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Frequently Asked Questions
Q1: What is the guarantee period for the Hemodialysis Machine?
All our products come with a 1-year guarantee. If any quality issues arise, please contact support for assistance.
Q2: What is the estimated delivery time for an order?
The delivery time is typically 25-35 working days, depending on the specific items and the quantity of your order.
Q3: What is the Minimum Order Quantity (MOQ)?
The minimum order quantity for this kidney dialysis equipment is 1 set.
Q4: Are the machines tested before they are dispatched?
Yes, we conduct 100% testing on all goods before delivery to ensure safety and reliability.
Q5: What are the display and interface features?
The machine features a 15-inch LCD touch screen with multi-angle rotation and supports multi-language interfaces including Chinese and English.
Q6: Does the machine support different syringe sizes for heparin?
Yes, the machine automatically checks and supports 10mL, 20mL, 30mL, and 50mL syringes.